USA vs Offshore: Where to Expand?
Real insights from our operations across 6 countries. Compare costs, talent, and strategic advantages to make the right decision for your business.
Compare All Locations
🇺🇸USA
Best for:
High-value customer service, Sales, Technical support
Key advantages:
- Native English
- Same timezone
- IP protection
- Premium quality
🇩🇴Dominican Republic
Best for:
Customer service, Back office, Spanish support
Key advantages:
- Near-shore
- Cultural alignment
- Bilingual talent
- Growing tech scene
ðŸ‡ðŸ‡³Honduras
Best for:
Data entry, Basic support, Spanish services
Key advantages:
- Cost effective
- Young workforce
- Improving infrastructure
- Government incentives
🇨🇴Colombia
Best for:
Software development, Design, Complex support
Key advantages:
- Tech talent
- Time zone aligned
- Strong universities
- Stable democracy
🇮🇳India
Best for:
IT services, Engineering, Finance/Accounting
Key advantages:
- Massive talent pool
- Tech expertise
- 24/7 operations
- English proficiency
🇵ðŸ‡Philippines
Best for:
Voice support, Virtual assistants, Content moderation
Key advantages:
- American accent
- Customer service culture
- Western aligned
- Large BPO industry
Best Locations by Use Case
Premium Customer Support
Native speakers, cultural understanding, premium brand perception
Best Choice
USA
Alternative
Philippines
Spanish-Speaking Markets
Native Spanish, timezone alignment, cultural proximity
Best Choice
Colombia
Alternative
Dominican Republic
24/7 Technical Support
Follow-the-sun model, technical expertise, cost optimization
Best Choice
India + Philippines
Alternative
USA + Colombia
Software Development
Growing tech talent, timezone overlap with USA, competitive costs
Best Choice
Colombia
Alternative
India
Back Office Operations
Process excellence, scale, established infrastructure
Best Choice
India
Alternative
Honduras
Sales Development (SDR)
Native English, business culture understanding, real-time collaboration
Best Choice
USA
Alternative
Colombia
Decision Matrix
| Factor | USA | LATAM | APAC |
|---|---|---|---|
| Cost Savings | |||
| Time Zone Alignment | |||
| English Proficiency | |||
| Cultural Alignment | |||
| Talent Scale | |||
| Infrastructure |
Calculate Your Savings
See how much you could save by expanding to different locations
Typical savings range from 40-70% depending on location and function
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