Terms of Service

Last updated: January 15, 2025

Welcome to Globalify

These Terms of Service govern your use of Globalify's platform and services. By accessing or using our services, you agree to be bound by these terms.

1. Acceptance of Terms

By accessing, browsing, or using the Globalify platform ("Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree to these Terms, please do not use our Service.

Who May Use Our Service

  • You must be at least 18 years old or the age of majority in your jurisdiction
  • You must have the authority to enter into binding agreements
  • You represent that all information provided is accurate and complete
  • Your use must comply with all applicable laws and regulations

2. Description of Service

Platform Services

  • Global expansion planning tools
  • Cost analysis and ROI calculators
  • Market research and insights
  • Compliance and regulatory guidance
  • Talent acquisition resources

Professional Services

  • Strategic consultation
  • Custom market analysis
  • Implementation support
  • Training and workshops
  • Ongoing advisory services

Service Availability

We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service. Scheduled maintenance will be announced in advance when possible.

3. User Accounts and Registration

Account Creation

  • You must create an account to access certain features
  • You are responsible for maintaining the confidentiality of your credentials
  • You must notify us immediately of any unauthorized account access
  • You are responsible for all activities that occur under your account

Account Requirements

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Use a secure password and enable two-factor authentication
  • Do not share your account with others or create multiple accounts

4. Acceptable Use Policy

Prohibited Activities

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Upload malicious software or code
  • Attempt to gain unauthorized access
  • Interfere with or disrupt our services
  • Impersonate others or provide false information
  • Collect user information without consent
  • Use the service for spam or solicitation
  • Reverse engineer or copy our platform
  • Create competing services using our data

Encouraged Use

  • Use our tools to plan legitimate business expansion
  • Share insights and feedback to improve our platform
  • Participate constructively in our community
  • Respect other users' privacy and intellectual property
  • Report security vulnerabilities or bugs responsibly

5. Subscription Plans and Billing

Free Tier

  • Access to basic platform features
  • Limited market research reports
  • Basic cost calculator
  • Community forum access

Paid Plans

  • Full platform access
  • Advanced analytics and insights
  • Priority customer support
  • Custom reports and consultation

Billing Terms

  • Payment: All fees are due in advance and non-refundable except as required by law
  • Auto-renewal: Subscriptions automatically renew unless cancelled
  • Price changes: We will provide 30 days notice of price increases
  • Taxes: You are responsible for all applicable taxes
  • Currency: All prices are in USD unless otherwise specified

6. Intellectual Property Rights

Our Content and Platform

The Globalify platform, including all software, content, designs, trademarks, and methodologies, is protected by intellectual property laws and is the exclusive property of Globalify.

  • You may not copy, modify, or distribute our platform
  • You may not reverse engineer our algorithms or methodologies
  • You may not use our trademarks without written permission
  • You may not create derivative works based on our content

Your Content

You retain ownership of any content you submit to our platform, but grant us certain rights:

  • License to use your content to provide our services
  • Right to aggregate anonymized data for insights
  • Permission to display your content within the platform
  • Ability to backup and store your content securely

7. Data and Privacy

Your Data Rights

Your privacy is important to us. Please review our Privacy Policy for detailed information about how we collect, use, and protect your data.

View Privacy Policy →

Data Security Commitment

  • SOC 2 Type II compliant infrastructure
  • Encryption of data at rest and in transit
  • Regular security audits and penetration testing
  • Incident response and breach notification procedures
  • GDPR and CCPA compliance across all jurisdictions

8. Disclaimers and Limitations

Service Disclaimers

  • No Investment Advice: Our insights are educational, not financial advice
  • No Legal Advice: Compliance information is general guidance, not legal counsel
  • Market Data: Information may not be real-time or complete
  • Third-party Content: We are not responsible for external links or integrations

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GLOBALIFY SHALL NOT BE LIABLE FOR:

  • INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES
  • LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES
  • DAMAGES EXCEEDING THE AMOUNT PAID FOR OUR SERVICES
  • DECISIONS MADE BASED ON OUR PLATFORM OR ADVICE

9. Indemnification

You agree to indemnify, defend, and hold harmless Globalify, its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses arising from:

  • Your use of our services in violation of these Terms
  • Your violation of any third-party rights
  • Any content you submit to our platform
  • Your business operations or expansion activities
  • Any breach of your representations or warranties

10. Termination

By You

  • Cancel your subscription at any time
  • Delete your account through settings
  • Stop using our services
  • No penalties for early termination

By Us

  • Immediate termination for Terms violations
  • 30 days notice for service discontinuation
  • Suspension for non-payment
  • Right to refuse service to anyone

Effect of Termination

  • Your access to the platform will cease immediately
  • We will retain your data according to our Privacy Policy
  • You may export your data before termination
  • Outstanding fees remain due and payable
  • Provisions that should survive termination will remain in effect

11. Dispute Resolution

Informal Resolution

Before initiating formal proceedings, please contact us at legal@globalify.com to attempt to resolve any disputes informally. We commit to responding within 30 days and working in good faith toward a resolution.

Binding Arbitration

  • Disputes will be resolved through binding arbitration
  • Arbitration will be conducted under AAA Commercial Rules
  • Location: San Francisco, California
  • Language: English
  • Each party bears their own costs unless otherwise awarded

Exceptions

Either party may seek injunctive relief in court for intellectual property violations or to enforce confidentiality obligations.

12. Governing Law and Jurisdiction

  • Governing Law: These Terms are governed by the laws of the State of California
  • Federal Law: Federal laws of the United States apply where applicable
  • International Users: Local consumer protection laws may provide additional rights
  • Conflicts: UN Convention on International Sale of Goods does not apply
  • Jurisdiction: Federal and state courts in San Francisco, California

13. Changes to Terms

Modification Process

We may modify these Terms periodically. We will notify you of material changes by:

  • Posting updated Terms on our website
  • Sending email notification to your registered address
  • Providing 30 days advance notice for significant changes
  • Updating the "Last updated" date

Continued use of our services after changes constitutes acceptance of the new Terms.

14. Miscellaneous

Entire Agreement

These Terms, together with our Privacy Policy and any applicable order forms, constitute the entire agreement between you and Globalify.

Severability

If any provision is found unenforceable, the remaining provisions will continue in full force and effect.

No Waiver

Our failure to enforce any provision does not constitute a waiver of our right to enforce that provision in the future.

Assignment

You may not assign these Terms without our consent. We may assign our rights and obligations with reasonable notice.

15. Contact Information

If you have questions about these Terms, please contact us:

Legal Department

Email: legal@globalify.com
Phone: +1 (555) 123-4567
Mail: Globalify Legal Department
123 Innovation Drive
San Francisco, CA 94105, USA

General Support

Email: support@globalify.com
Phone: +1 (555) 123-4567
Live Chat: Available in platform
Hours: 24/7 support available

Thank You for Using Globalify

We're committed to providing you with the best global expansion platform while maintaining transparency in our terms and protecting your rights.