Scale Your Global Customer ExperienceWithout the Chaos
The all-in-one CX platform for global expansion. Compare countries, analyze costs, and get data-driven insights to optimize your customer journey. Our AI-powered Country Explorer helps you make informed decisions with real-time market intelligence from 8 strategic locations worldwide.
Country Explorer
Compare 8 countries for global customer experience expansion. Filter by salary, tax rates, hiring difficulty, and ecosystem data. Get actionable insights to optimize your CX strategy and address pain points before they impact customer satisfaction.
Smart Search & Filters
Find countries by region, salary range, hiring difficulty, and more.
Compare Side-by-Side
Compare up to 5 countries with detailed metrics and insights.
Data-Driven Customer Insights
Real customer data on GDP, tax, salaries, pricing, and lifecycle costs for informed decisions.
The Brutal Truth About Global Expansion
Every consultant promises 70% savings. Nobody mentions the disasters waiting for you.
Hidden Costs Everywhere
That 70% savings? More like 40% after hidden costs hit.
Compliance Nightmares
One mistake in labor laws can cost you $100k+ in penalties.
Cultural Disasters
US management style? Prepare for 40% attrition abroad.
We've Been Where You Are for 20+ Years
2002: Started in India with our first operations. The beginning of a 20+ year journey.
2005-2015: Expanded across multiple countries, learning every expensive lesson in global operations.
2015-2020: Scaled to 5,000+ employees across 6+ countries. Finally cracked the code on global expansion.
2024: Realized every expanding company faces the same problems we solved over two decades.
So we built Globalify - the platform we wished existed when we started our journey.
Everything You Need to Expand Successfully
Not theory. Not templates. Actual tools and insights from running operations in 6 countries.
Market Entry Roadmaps
Step-by-step playbooks from our actual operations in each country.
- Real cost data
- Timeline templates
- Risk mitigation
AI-Powered Localization
Beyond translation - cultural adaptation that actually works.
- Content localization
- Cultural consulting
- Legal docs
Compliance Navigator
Stay legal in every market with our battle-tested checklists.
- Country-specific laws
- Real-time updates
- Audit prep
Plus: Direct Access to Our Network
Pre-vetted partners, proven vendors, and local experts in every country. Skip the expensive trial and error.
Explore our global networkReal Operations in 7 Strategic Locations
We don't just recommend these countries. We run actual operations there.
USA
Louisville, San Antonio
Premium quality
Mexico
Mexico City
Nearshore leader
India
Bangalore, Delhi NCR
Tech powerhouse
Philippines
Manila, Cebu
Service excellence
Dominican Republic
Santo Domingo
Nearshore bilingual
South Africa
Cape Town, Johannesburg
European coverage
Honduras
San Pedro Sula
Cost leader
Colombia
Bogotá, Medellín
Tech talent
Leaders Who Get It
Smart companies learn from our mistakes instead of making their own.
We tried expanding to India ourselves. Lost $2M in 18 months. Wish Globalify existed then.
Why Globalify is Different
We're not consultants. We're not just software. We're operators who've been there.
Consultants Theory & PowerPoints | Software Only Tools without context | Globalify Operators + Platform | |
|---|---|---|---|
| Real operational experience | |||
| Actual cost transparency | |||
| On-ground presence | |||
| Cultural expertise | |||
| Automated workflows | |||
| Proven playbooks |
Solutions Built for Your Industry
Every industry has unique challenges. Our specialized teams understand your specific compliance requirements, tools, and customer expectations.
Technology & SaaS
Technical support and customer success teams that understand your stack.
- API integrations
- 24/7 technical support
- DevOps awareness
E-commerce
Customer service teams trained in order management and peak season scaling.
- Order processing
- Return management
- Peak season ready
Financial Services
Compliance-ready teams with expertise in banking regulations and KYC/AML.
- SOC 2 certified
- KYC/AML expertise
- Regulatory compliance
Web Hosting
Expert hosting support teams familiar with servers and datacenter operations.
- Server troubleshooting
- Migration assistance
- Security monitoring
Insurance
Specialized claims processing and policy management teams.
- Claims processing
- Policy management
- Underwriting support
Ready to Get Started with Global Expansion?
Get the tools, insights, and connections that took us 20+ years and millions of dollars to build.
What You Get
- Proven expansion playbooks and tools
- Direct access to our country experts
- Real cost data and compliance insights
- Pre-vetted partners and vendors
No spam. No fluff. Just real insights from operators who've been there for 20+ years.
Our Global Customer Experience Network
We don't just advise on global expansion - we actually deliver customer experiences from our own contact centers in the markets that matter most. Perfect for mid-market companies ready to scale support teams from 50 to 500 agents globally, with seamless CRM integration.
AI-Powered Customer Experience Software
Our customer experience management platform empowers agents to deliver personalized experiences across every touchpoint. Leverage AI-driven automation to streamline workflows, optimize customer interactions, and boost customer satisfaction while reducing operational costs.
AI Agents & Chatbots
Deploy generative AI and intelligent chatbots to handle routine customer inquiries. Automate self-service while routing complex issues to your support teams.
Omnichannel Customer Engagement
Unify customer interactions across social media, SMS, messaging apps, and voice. Deliver personalized experiences at every touchpoint in the customer journey.
Scalability & Cloud-Based Flexibility
Our cloud-based CX platform scales with your business. From small businesses to enterprise, adapt quickly to customer needs and market demands.
Complete Workforce Management Platform
Beyond customer experience software, we solve the workforce management challenges of global expansion. Track metrics, optimize automated workflows, and streamline operations for remote support teams across borders.
Time Zone Management
Automatically track work hours across multiple time zones, manage schedules, and ensure 24/7 coverage without compliance headaches.
Global Compliance
Stay compliant with local labor laws, tax requirements, and employment regulations across all 7 countries where we operate.
Real-Time Dashboards & Analytics
Access actionable insights through real-time dashboards. Track CSAT, customer feedback, and performance metrics across all global locations for data-driven decision-making.
Seamless Integrations with Your Ecosystem
Connect your existing CRM, ticketing system, and communication channels. Our CX platform integrates with leading tools to create a unified workspace for customer relationship management.
Plus custom API integrations for Medallia, Net Promoter Score tools, and more apps in your ecosystem.
Resources to Power Your CX Strategy
Access knowledge base articles, onboarding guides, and FAQs to optimize your customer experience management and global expansion journey.
Ready to Transform Customer Experience?
See how Globalify can help you build the best customer experience with our CX platform. Improve customer loyalty, boost retention, and reduce churn with end-to-end global CX delivery and workforce management.