Scale Your Global OperationsWithout the Chaos
We believe companies scaling from 50 to 500 agents globally deserve better than generic advice. Get educated on real challenges, get qualified for proven solutions, and connect directly to the UnifyCX and HiveDesk teams that can actually deliver.
The Brutal Truth About Global Expansion
Every consultant promises 70% savings. Nobody mentions the disasters waiting for you.
Hidden Costs Everywhere
That 70% savings? More like 40% after hidden costs hit.
Compliance Nightmares
One mistake in labor laws can cost you $100k+ in penalties.
Cultural Disasters
US management style? Prepare for 40% attrition abroad.
We've Been Where You Are for 20+ Years
2002: Started in India with our first operations. The beginning of a 20+ year journey.
2005-2015: Expanded across multiple countries, learning every expensive lesson in global operations.
2015-2020: Scaled to 5,000+ employees across 6+ countries. Finally cracked the code on global expansion.
2024: Realized every expanding company faces the same problems we solved over two decades.
So we built Globalify - the platform we wished existed when we started our journey.
Everything You Need to Expand Successfully
Not theory. Not templates. Actual tools and insights from running operations in 6 countries.
Market Entry Roadmaps
Step-by-step playbooks from our actual operations in each country.
- Real cost data
- Timeline templates
- Risk mitigation
AI-Powered Localization
Beyond translation - cultural adaptation that actually works.
- Content localization
- Cultural consulting
- Legal docs
Compliance Navigator
Stay legal in every market with our battle-tested checklists.
- Country-specific laws
- Real-time updates
- Audit prep
Plus: Direct Access to Our Network
Pre-vetted partners, proven vendors, and local experts in every country. Skip the expensive trial and error.
Explore our global networkReal Operations in 7 Strategic Locations
We don't just recommend these countries. We run actual operations there.
USA
Louisville, San Antonio
Premium quality
Mexico
Mexico City
Nearshore leader
India
Bangalore, Delhi NCR
Tech powerhouse
Philippines
Manila, Cebu
Service excellence
Dominican Republic
Santo Domingo
Nearshore bilingual
South Africa
Cape Town, Johannesburg
European coverage
Honduras
San Pedro Sula
Cost leader
Colombia
Bogotá, Medellín
Tech talent
Leaders Who Get It
Smart companies learn from our mistakes instead of making their own.
We tried expanding to India ourselves. Lost $2M in 18 months. Wish Globalify existed then.
Why Globalify is Different
We're not consultants. We're not just software. We're operators who've been there.
Consultants Theory & PowerPoints | Software Only Tools without context | Globalify Operators + Platform | |
|---|---|---|---|
| Real operational experience | |||
| Actual cost transparency | |||
| On-ground presence | |||
| Cultural expertise | |||
| Automated workflows | |||
| Proven playbooks |
Solutions Built for Your Industry
Every industry has unique challenges. Our specialized teams understand your specific compliance requirements, tools, and customer expectations.
Technology & SaaS
Technical support and customer success teams that understand your stack.
- API integrations
- 24/7 technical support
- DevOps awareness
E-commerce
Customer service teams trained in order management and peak season scaling.
- Order processing
- Return management
- Peak season ready
Financial Services
Compliance-ready teams with expertise in banking regulations and KYC/AML.
- SOC 2 certified
- KYC/AML expertise
- Regulatory compliance
Web Hosting
Expert hosting support teams familiar with servers and datacenter operations.
- Server troubleshooting
- Migration assistance
- Security monitoring
Insurance
Specialized claims processing and policy management teams.
- Claims processing
- Policy management
- Underwriting support
Ready to Get Started with Global Expansion?
Get the tools, insights, and connections that took us 20+ years and millions of dollars to build.
What You Get
- Proven expansion playbooks and tools
- Direct access to our country experts
- Real cost data and compliance insights
- Pre-vetted partners and vendors
No spam. No fluff. Just real insights from operators who've been there for 20+ years.
Our Global Delivery Network
We don't just advise on global expansion - we actually deliver it from our own offices in the markets that matter most. Perfect for mid-market companies ready to scale from 50 to 500 agents globally.
AI-Powered CX Transformation
We designed the platform to empower agents, enabling them to focus on delivering more meaningful and personalized customer interactions while leveraging AI to streamline routine tasks.
Advanced AI Integration
Combines the power of advanced AI with the strength of human expertise to create intelligent, adaptive customer experiences.
Meaningful Interactions
Empowers agents to focus on delivering personalized customer interactions while AI handles routine tasks and data processing.
Seamless Scalability
Creates a seamless, scalable solution that adapts to the unique needs of each client and grows with your business.
Complete Workforce Management Platform
Beyond customer experience, we also solve the workforce management chaos that comes with global expansion. HiveDesk provides the complete platform for managing remote teams across borders.
Time Zone Management
Automatically track work hours across multiple time zones, manage schedules, and ensure 24/7 coverage without compliance headaches.
Global Compliance
Stay compliant with local labor laws, tax requirements, and employment regulations across all 7 countries where we operate.
Productivity Analytics
Real-time insights into team performance, productivity metrics, and operational efficiency across all global locations.
Resources to Power Your Global Expansion
Ready to Master Global Operations?
See how Globalify can educate, qualify, and connect your company to our proven global CX delivery and workforce management platform. Get your tailored solution today.